It is an open secret that airlines have forfeited the Passenger Service Charge (PSC) or Airport Tax of no-show passengers and treated the unclaimed Passenger Service Charge or Airport Tax as part its revenue. This is definitely no right under law.
For no-show passengers, airlines are only entitled to forfeit the actual fare paid by the passengers and it is duty bound to refund PSC collected to the no-show passenger. At all material times the PSC of no-show passenger belong to the passenger. Airlines have no legal right to the PSC of no-show passengers.
Yours truly is glad to learn that MAVCOM had announced that it will seek to amend the provisions of
What? Treating unclaimed PSC as revenue! kepala bapak Kau la AA.
It is a very good idea that unclaimed PSC of no show passengers is treated as revenue of AirAsia. PSC of no show passenger belongs to the passenger not AirAsia.
How could some airline charged between RM15 to RM300 as administrative charges for processing claim for PSC. MAVCOM must act now.
MAVCOM must also explain what is it doing against what AAA and AAX have collected and treated as its revenue. The sum of RM6.5 million in the case of AA and about RM500K for AAX should be send to Unclaimed. Money Department. These sum cannot be treated as revenue. PSC was never part of the fare of AA. PSC is meant to pay to MAHB.
The Minister of Finance and No Ball Liow should act on this unclaimed matter.
Congratulation MAVCOM. It is long overdue to regulate the unscrupulous tactics of the airline like what Shin Kok Leong had said: unclaimed PSC of no show passengers will be treated as revenue (if not claimed fore 6 months. When the money does not belong to AA, it does not matter after a lapse of whether 6 months or 1 or two years. The ownership of the PSC cannot change hands as what AA had done. What is the authority doing about this? Minister of Transport is useless. He is a good friend of Tony.
How could unclaimed PSC is treated as revenue by AirAsia??? This must must be stopped by the authorities. This fella is playing around with our system. The authorities must act in this matter. What is the Registrar of Unclaimed Money doing? What are the Minister of Finance and Minister of Transport doing about this to protect the public? Unclaimed PSC remains unclaimed. It is not revenue for AirAsia. The no-show passenger had no business relationship with AA over the PSC. The passengers have relationship with MAHB only.
Since MAVCOM has the evidence of some airline charging RM15 to RM300 as administrative fees, actions should be taken as soon as possible. This is very serious. The interest of travellers should be protected. The time has come for actions. It is an open secret that one airline has been known to have done this openly. AirAsia officer already said in court that unclaimed money after 6 months will be treated as revenue for AirAsia.